KO
Kirsten O
1 reviews | Active since May 2020
02 Mar 2021, 16:29
Vodacom lacks professionalism
Once again, terrible service from Vodacom and it’s not even the first time I’m making use of this platform to complain about the service delivery of Vodacom
WHEN ARE YOU GOING TO DEBIT MY ACCOUNT!!! Every month I’m given a ****py reason why My account hasn’t been debited fr the last 2 months!!! Why should I be running after you to debit my account when I put the debit order in place initially!!! Your call centre is of no assistance whatsoever!!!
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Vodacom's replyOfficial
03 Mar 2021, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team