VODACOM lacks INTEGRITY and does not give service but dishes you a good helping of bull****.

I did an upgrade on 22 April and according to VODACOM I cancelled said upgrade. I was successful on 8 May negotiated with an agent in Retention Dept named Deonif Damons Ash. What I thought I negotiated was a done deal became a hell deal that is still not resolved. I have spent over 7 hours in call time from 1 June to today 6 July to sort out the said problem. I am not receiving my allocated monthly data of 90% discounted 3G instead I receive 1G. My 75% discounted airtime of 250min I could use for whatever reason in June and had to purchase airtime. I did not use this Talktime but it was not rolled over to July. 50 monthly SMS's supposed to be a part of the deal, it is nowhere to be found. Yesterday my balances were just wiped away. I have been kicked out of the system as a *****. Mantombi a supervisor from the Platinum Group together with Jaques, ****em promised the issue would be resolved but it is not. Supervisor Curtis Green, Prega, Ntshidiseng, Zama, Rifilwe, Kinsley, Bongani, Ayanda, Adriaan, Magadi, Tsholofelo, Milend, Hilda, Ronel, Brian, Sello and many others all made promises of calling back but do not. You wait, wait on that ****** automated system, your calls are conveniently dropped, you are put on hold and after a while asked to rate the service and the call dies. Agents have sent so many e-mails to ask individuals to contact me but they never. Deonif Damons I have sent e-mails to but receive no response to my requests. You negotiate a contract and upgrade you agree and the professional conduct of VODACOM and business ethics should kick in. It is simple, straight forward. Vodacom has the ****test service and after service, I don't think they offer service, the offer BULL****. I have been their client for over 30 years but this incompetency, unprofessionalism and lack of competent staff is clearly not present in VODACOM. For the first time in my 30 years, I have withheld this months payment and I will not recommend VODACOM as a credible or a company that has integrity. Their *********** call centres staff will bull **** you all the way. They just care about making money and there is no after service even from their back offices. I have so many reference numbers that this issue has been escalated to their solution experts department it might be the fancy name of the department but I doubt if there are any experts. Stay away from VODACOM. I am leaving this ****hole as a client. Deonif Damons Ash, Curtis Green and Mantombi should be fired.