Vodacom lacks customer service

<p>I've been struggling with my phone for over 3 weeks now. Ive had this phone for only 4 months and I'm unable to dial out on my contract Sim. No one at vodacom has been able to assist or at least attempt in solving my problem. They keep sending me stupid surveys asking if I'm.happy with the service. I AM SO FED UP. I work in telecommunications and I specialize in phones. I actually laughed when the vodashop assistant told me that WIFI has been blocked on my phone which is why I can't phone out (Really) and then the call center told me that my phone is on DND... I'm very disappointed and regret taking a vodacom contract. I should have stayed with MTN. I'll be canceling my contract tomorrow if this issue isn't resolved by 12:00</p>