Vodacom Lacks Customer Relations

I placed an order on 26 November 2020 with Vodacom for a Lenovo i5 laptop. A consultant phoned me, and completed my order and I received an SMS that my order was approved. Waiting for the laptop to arrive, and nothing happened. Eventualy after 2 weeks I phoned Vodacom just to find out they don't have stock. There after I phoned every 2nd week still no stock. I phoned today again, and still the same answer no stock. Why did nobody told me when applying for the laptop that they don't have stock? How can you not receive stock in 4 months time? Why if you as Vodacom knowing you have customers waiting for a certain product don't contact the customer and keep them up to date or offer them another deal? This is tipical of a big corporate company, they just don't care about their customers. My 5 current contracts with them doesn't count anything. They know they will catch another fool. Vodacom try to be more customer orientated, remember it's the customer who contribute to your survivel.