VODACOM LACKS CLIENT SERVICE

Item: Vodacom
Rating: 1
Author: Donovan R

I really can't understand what Vodacom is all about. Purchased data and in less than 2 minutes I get a SMS from Vodacom I be run out of data. Really now ! See attached screenshot.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Jun 2018, 09:27

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply13 Jun 2018, 09:27

Official

Dear Customer,

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Donovan R's updateReviewer Update

14 Jun 2018, 11:20

Dane Larson really acted in a professional manner and checking the appropriate instructions in order to do history statements of my data. His patience was commendable. WELL DONE DANE LARSON **** FOUR STARS FOR VODACOM

Donovan R's update14 Jun 2018, 11:20

Reviewer Update