LK
Libe K
1 reviews | Active since Oct 2022
03 Sept 2024, 10:43
Vodacom lacking mechanisms in.place to protect the society
I am shocked by Vadocom which allowsed a person to open account with my details without verification I wonder whether it has a mechanism in place to ensure that *****sters don't use other people information without their knowledge. This has affected my credit score. It's so unfortunate that I have never opened an account with them and I am getting this.
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Replies (1)Vodacom's replyOfficial
03 Sept 2024, 14:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Sept 2024, 14:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
