LK
Libe K

1 reviews | Active since Oct 2022

03 Sept 2024, 10:43

Vodacom lacking mechanisms in.place to protect the society

I am shocked by Vadocom which allowsed a person to open account with my details without verification I wonder whether it has a mechanism in place to ensure that *****sters don't use other people information without their knowledge. This has affected my credit score. It's so unfortunate that I have never opened an account with them and I am getting this.

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2024, 14:35
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team