AM
Andrew M

1 reviews | Active since Mar 2014

14 Sept 2022, 20:38

Vodacom 'lack of' Service Provider......

Standard non existent service from the worst service provider in SA. Promised contact from the 'back office...which was never received. When I queried the lack of feedback 5 days later, I was told that a response had been sent on 8/9/2022....which is an outright LIE. Still awaiting feedback from Vodacom as to the exact time and date of their alleged response, amd by which medium that they sent it. Dont believe them, don't trust them.

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2022, 08:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team