Vodacom - lack of service

<p>I upgraded last year and since then i dont receive my Itemized billing via email anymore. I have logged numerous calls - the latest ref nr 1- ********** 002469 - on this one i received two phone calls where the consultant said he is sending the mail but it does not go through. This is very strange because they send me my statement on this specific email and i do receive that but not the Itemized part.</p> <p>I need this to claim my business calls - Vodacom H/O in Midrand assisted onec after me sitting there with a very helpfull consaltant who struggeled for an hour and 30 min to get to the right department to send me the Itemized billing. That was till end September now we need October till December 2016 but it seems to be an enormous problem although i pay for this facility monthly.</p>