1 reviews | Active since Mar 2009
Vodacom Lack of Service
<p>I have been trying since the 1st of December to find out why my airtime and data bundles have not beem allocated to my phone. </p> <p>I have visited a branch and the gentleman did everything he could to try and help me the problem was still not resolve. I logged a query with Vodacom they rep**** saying the query as been resolved but I still have no airtime or data. </p> <p>I have tried to call the call center and was on the call for 12 minutes and then got cut off and can not vet hold of them. </p> <p>I wouldn't recommend Vodacom on the experiences I been having over the last few months. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
