AK
Alexi K
1 reviews | Active since Jul 2018
05 Jun 2019, 14:17
Vodacom lack of resolution....
Despite no answer nor contact from Vodacom they send me messages that my issue has been resolved... as a measure of 'goodwill' they offer 250mb which does not even cover the data missing off my account despite the sim card not being active yet! Seriously????
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Vodacom's replyOfficial
05 Jun 2019, 16:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2019, 16:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team