KZ
Kabelo Z
1 reviews | Active since Mar 2015
13 Nov 2023, 10:19
Vodacom lack of customer service
Still no feedback from Vodacom the Glen... Phone has been with them since 29th September 2023 for repairs.... Please give a status update... East gate already phoned last week Wednesday to say they are dispatching the phone thanks. When I phone vodacom the Glen they advise phone is still with east gate repairs.... Please provide feedback.....
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Nov 2023, 12:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Nov 2023, 12:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team