Vodacom lack of Communication and service

Having been a vodacom contract holder for over 8years and now coming off contract, i found that my sim card has been disconnected from the network, with no communication that this was going to happen.<br> Upon calling the call center i was told that i would need to buy a new starter pack and do a sim swop which means i would need to go out of my way to go to a vodacom store to purchase a new sim card and do a sim swop. So i will need to spend extra money just to get a sim card. After all the years of paying for a contract and now since i am a prepaid customer we get service like this.