Vodacom lack of communication and professionalism

What a nightmare to deal with Vodacom fiber department As I am a new customer of Vodacom SA that got fiber installed on Saturday and got the FRG***-t1 and SR*** number at 2pm and is still waiting for my connection to be activated after 75 hours with no success and still waiting after several calls to customer fiber care as 5 emails has been send to get it activated and no response whatsoever and no one has even been assigned to the activation.

I really think it is ridiculous and a lack of professionalism from Vodacom's side to look after their customers and support for customers as they advertise that it's their strong point.

it is unacceptable and misleading as i was told 24hours waiting period for the activation as my husband uses wi-fi for his programing of the vehicle's that he repairs from home and are not able to do so as we stopped using data due to the promise of the wi-fi being only 24hours then it will be active so now we have to spend extra on data again to be able to carry our work on.

This is the worst experience I ever had with any service or department in my life. At the point to rip everything out and let them know to come and fetch there things.

hope no one ever go thru this in there life.

A beautiful day for all