Vodacom, Lack customer service
<p>As a customer of Vodacom I went to Canal walk store on Sunday, 1 January 2017. I needed to upgrade my existing contract. I had to waitfor 30 minutes without an acknoweldgement and the staff is just having conversation with each other. The store was not even busy and I just walked out and made a decision that this shoddy service can't continue any longer. Another customer also complianed about sitting without been acknoweldged during the time that I sat in the store. The staff with the management are in serious need of CUSTOMER SERVICE and just simple etiquette.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Wayne Weitz</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
