TM
Thobani M
1 reviews | Active since Aug 2017
29 Nov 2022, 08:37
Vodacom La Lucia Store useless
Vodacom La Lucia branch could not assist me to do a SIM Swap. Spent more than 4 hours yesterday and Still was not assisted.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Dec 2022, 10:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2022, 10:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Dec 2022, 16:12Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our Vodacom management team for further assistance. Based on the feedback provided, our team tried making contact on details provided ,but the line does not go through.Should you still require assistance ,please contact our customer care on *** .
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our Vodacom management team for further assistance. Based on the feedback provided, our team tried making contact on details provided ,but the line does not go through.Should you still require assistance ,please contact our customer care on *** .
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2022, 16:12
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our Vodacom management team for further assistance. Based on the feedback provided, our team tried making contact on details provided ,but the line does not go through.Should you still require assistance ,please contact our customer care on *** .
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our Vodacom management team for further assistance. Based on the feedback provided, our team tried making contact on details provided ,but the line does not go through.Should you still require assistance ,please contact our customer care on *** .
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,