DM
Daryl M
1 reviews | Active since Dec 2024
09 Dec 2024, 07:55
Vodacom La Lucia , bad service all round
Most definitely the worst retail shop to deal with. I Had a contract approved 8 days ago and Was told that stock of the phones will come within 2-3 working days from the date of approval. No one called me until I went in 5 days later only for the consultant to tell me that there stock as not arrived and will be coming in the same day or the next. It’s now 3 days past and I still didn’t get my phones. Most disappointing thing is that from the approval to date which is 9 days not a single person has called to update me. Was told that the contract was signed up by the deputy manager . No one not even the manger as called .
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Replies (1)Vodacom's replyOfficial
09 Dec 2024, 08:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2024, 08:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
