WM
William M

1 reviews | Active since Jul 2020

02 Feb 2023, 09:59

Vodacom Kosi Bay Lodge Internet failure ... once more....

Vodacom once more in the Kosi Bay region down with no Internet wifi data connection... this can be for 8 hours of the day and for those who rely on the internet for business a complete disaster.... I guarantee you will not be able to cancel your 2 year contract with them and connect using Satellite, which most of us here in the region are having to do as well. I presume it is not only Vodacom affected by this and I am sure the other service providers are also suffering with ESKOM load shedding. We are having to resolve this issue with Solar and wind power so Vodacom should also get on with it as this is not going to go away....

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2023, 10:01
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team