VODACOM KOLONNADE (Worst Service Ever)

If I could, I wouldn't even give a 1 star rating.

The only way to solve an problem with Vodacom, is to walk the extra mile and write bad reviews everywhere. I have a business contract with Vodacom touching R11 000,00 each month and this is the type of service we get.

This is my second review on Vodacom as the matter is still not resolved.

I've been struggling with Vodacom Kolonnade to resolve my problem. I upgraded one of my lines early August 2019 with Collins at the specified shop for a new phone and E-sim watch. He assured me that the watch will work without the phone on Tuesday 6 August 2019.

The watch never worked without the phone, I've followed up shortly and several times after that. As today, the problem is not solved. He promised me middle September 2019 that everything will be sorted 01 October 2019.

01 October 2019 went by and everything is worse. Not one of the 2 numbers is working, the phone number and the watch number. I took it back to them as I'm cut off from the world and my business for 9 days now. Up to date they still have my phone and watch.

Today is 09 October 2019 and still no response from Vodacom Kolonnade Branch. I've called them several times to find out what is going on as NO ONE is calling me back to keep me up to date. But still the problem exists...

How must I run a business if Vodacom is so unreliable, I really do consider cancelling my whole business contract end October 2019.