1 reviews | Active since Sept 2022
VODACOM KOLONNADE VERBAL ABUSE!!!!
Worst experience in my life at Kolonnade Vodacom!!!!!!!
I app**** for a business contract and the assistant who helped me was so rude. Mr. Timoney Moro who assisted me said the contract details had to be verified, which was fine. I then went home and phoned him this morning to ask him if there is any update.
He informed me that he will phone me if there is any movement on the contract. I phoned him at 13:00 again and they said he will phone me back. After a few minutes he phoned me back and went on shouting at me that he said he will f*****king phone me if there was any movement and if I cannot wait he wil not help me.
I then insisted that the contract application be stopped just there so that I can take my business somewhere else.
I then phoned Vodacom Kolonnade again to speak to the manager and the lady on the other side of the phone said the manager will phone me back in 10min. It has now been more than 20min with no call back.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
