1 reviews | Active since Jun 2017

16 Oct 2018, 11:37

VODACOM KNOWS HOW TO DO PEOPLE IN..........................................

This Vodacom are up to Sh*t i regret it so bad that i took out a contract for my husband because he received the phone on the 28th of September 2018 now they charged him for a full month for September, YES the airtime was given to him on the 28th they could have taken it for October because that is what all the OTHERS services do... Now you guys Charge September a full amount for 2 days and then again a full amount for October. ***

I'm Cell c when i started my contract it was two years ago in August also near month end and they only charged the end September . Not AUGUST AND SEPTEMBER....

useless you can take your phone and your contract and stick it...

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Replies (2)
Vodacom
Vodacom's reply16 Oct 2018, 12:03
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply17 Oct 2018, 09:30
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team