1 reviews | Active since Jun 2016

12 Sept 2018, 13:33

Vodacom King of Spam

I get between 5 - 10 spam calls per day from vodacom or mondo vodacom, i've requested that my number be removed from these lists yet it falls on deaf ears, it has actually reached a stage where i feel as though this is harassment. totally disgusting practices!

0
Replies (2)
Vodacom
Vodacom's reply12 Sept 2018, 14:48
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Sept 2018, 16:25
Official

Dear Bret,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

We have received from Mondo today, your cellular number has been removed from their database. This query has now been Resolved.

Regards

Ashwin Abdurahman

Consumer Website Team(SA)