vodacom killarney charging for data but not loadin

18Aug: I had 1gig data loaded on a 3g card by Vodacom Killarney. Upon using it 3 days later, the 3g card showed that there was no data. I contacted Mlungisi Branch manager via telephone on 23 aug.to notify him of this & he insisted that I mail him the receipt /visit the branch. he wouldn't give me a mobile number to send a pic to of the receipt - saying he doesn't have watsapp and its his personal phone & I had to go back to the branch. Quite ridiculous for a cellphone shop/provider. He then took down the number in question to look into it and get back to me. he called me over 1.5hours later and said it shows loaded but I could go into another branch and have them look into it. I went into Vodacom 4u at Clearwater mall & was assisted by Ethan who checked the original purchase receipt and looked onto their system and showed me that the data was not loaded. He was not able to load it for me from original purchase so I had to buy another data bundle from him. Today, I called mlungisi & told him to liaise with Ethan & he declined says his system shows it was loaded. this is shocking service / support from a MANAGER! I informed him of the 702 issue with callers complaining of this