ZJ
Zaheer J

1 reviews | Active since Dec 2017

20 Dec 2017, 21:45

Vodacom Kika

I bought a Vodacom Kika in 2014. It has worked well until this week. It starts up and gives gives me a message:

Unfortunately, KeyGuard Test Activity has stopped.

When I click OK it comes back. It is not going away no matter how many times I press OK.

0
Replies (2)
Vodacom
Vodacom's reply21 Dec 2017, 06:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Dec 2017, 09:54
Official

Good day zaheer,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian