Vodacom Key West
The Key West branch!! What a true joke! Went back 4 times filling in same forms and even collected the new latest Samsung and there is nothing on record or files! The employee Brain is a true mistake. I walked in with the brand new phone and he said who r u and where did u get that phone from!!!
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Replies (2)
Vodacom's replyOfficial
19 Feb 2023, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Feb 2023, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Feb 2023, 11:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2023, 11:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have advised accordingly. Regards Consumer Website Team
Best regards,