1 reviews | Active since Jul 2016
Vodacom keeps *****ing our data
I am fed up with Vodacom and your customer service. You have ****** my R350 airtime which I had at the beginning of the month and my 5G daytime wifi data that you claim was used in 4 days. How is that possible when I use work wifi during the day and I have not been on youtube or sites that take up so much data. On top of this you failed to cancel the contract i asked you to cancel because you ******* me into 2 contracts when you offered your wifi router deal. Please refund me my data and airtime please. Angry customer
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,