1 reviews | Active since Jun 2016
Vodacom keeps robbing me of my money
<p> Since the week of May 16, everytime i load data it gets consumed and depleted intantly as soon as i open whats app. This is no matter how much data i load on my vodacom sim card.</p> <p><br />I logged a call to Vodacom customer care on May 26th and spoke to a lady called Latoya and she hung up on me after being extremely rude to me.</p> <p> </p> <p><br />I then logged another call to customer care on May 27th and spoke to a Ivon Van Deross, who assured me that i will recieve a call from a vodacom technician or customer support team within two(2) working days.I still havent revieved that call.</p> <p> </p> <p><br />The refference number i got for the call made on May 27th is A2-1P66-LVWVA.</p> <p> </p> <p><br />i am unemployed and have spent hundreds of rands on vodacom data and airtime that i can not even enjoy. I had a similar problem sometime last year that vodacom reimbursed me for.</p> <p> </p> <p><br />I'm extremely dissapointed by Vodacom and i don't think they should be allowed to make away with peoples money like that. I have,nt been able to load data until this day, i want to leave Vodacom but i want my money 1st.I will also be encouraging my friends to do he same seeing that they have also been having problems with Vodacom although its not the same problem as mine.</p>
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Vodacom Consumer Websites
Thank you for making contact with us,
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
