1 reviews | Active since Aug 2017

29 Aug 2017, 16:48

Vodacom keeps on taking my airtime

I am furious now vodacom keeps on taking my airtime. Every time I call their call center they tell me they cannot see from their side . just now I spoke to a lady named Zandile Ndaweni she told me again "THE SYSTEM IS NOT SHOWING".

0
Replies (2)
Vodacom
Vodacom's reply29 Aug 2017, 17:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Aug 2017, 12:04
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian