LT
Lajos T

1 reviews | Active since Feb 2018

25 Aug 2018, 10:08

Vodacom keeps on *****ing your data.

Vodacom has been *****ing our data forever now. I had 1.8Gb of data on my phone, I wanted to download a file that is 1.6Gb. Knowing Vodacom by now I topped up with an aditional 1Gb of data, just to make sure the file does not go halfway and then stops. So the short and the long is now i have 2.8Gb of data that shows on my Vodacom app. Well I got halfway with the download when my connection was cut and I got a SMS from Vodacom your data is finish. Wow , when is Vodacom going to stop *****ing us blind. This is such a joke and I have never talked with anyone that does not fully agree with me that Vodacom is *****ing their data every month. What a pathetic company.

0
Replies (4)
Vodacom
Vodacom's reply25 Aug 2018, 19:02
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,

LT
Lajos T's update29 Aug 2018, 17:38
Reviewer Update
Was very surprised when Vodacom phoned me today and explained what happened. Also when the offered me a free 2Gb data bundle. Now I am just waiting to get it and if I am going to get it ????
LT
Lajos T's update30 Aug 2018, 08:13
Reviewer Update
As I thought, I did not get any free data bundle. Be careful if Vodacom phones you and makes empty promises.
LT
Lajos T's update30 Aug 2018, 17:27
Reviewer Update
Still no free data bundles, looks like Vodacom phones you and makes promises just to make you keep quiet.