MF
Moreno F

1 reviews | Active since Sept 2017

14 Sept 2022, 08:28

Vodacom Keeps on p!@$$ f*&^$ ar$)&^!! eXC&*REm&%#!

VODACOM ACCOUNT NUMBER - I***-0

After SIX months of TRYING to deal with Vodacom subscription services - they handed me over to their attorneys. After submitting proof of all my attempted contacts with them - they discovered I OWED THEM NO MONEY!

On 25 August 2022 Vodacom sent me a Settlement Notice DECLARING THAT: "This letter serves to confirm that the above mentioned account has been settled and paid in full to Vodacom Pty Ltd."

THAT WAS 19 DAYS AGO - AND STILL NO RE-CONNECTION. EVEN THOUGH THEY HAVE MY MONEY.

F$@*ING DAMNED-BLAST p!@$$ f*&^$ ar$)&^!! eXC&*REm&%#!

0
Replies (2)
Vodacom
Vodacom's reply14 Sept 2022, 08:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MF
Moreno F's update15 Sept 2022, 10:42
Reviewer Update
Not Likely!
No one contacted me LAST TIME!
No one contacted me THIS TIME!
So let me see... Am I going to get this SAME Automated Response?
Hmmm! I Wonder.
Let me see >>>