MH
Markus H
1 reviews | Active since Jan 2021
30 Jun 2021, 06:47
Vodacom keeps on disappointing
Frustrated with vodacom! Why when you always contact the call centre they confirm your dispute is sorted but then you keep on having the problem on your account. My account payment is all of a sudden R381 and was R299. Nothing is been done about this, this was for a monthly bundle and have cancelled already 2 months ago!
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Vodacom's replyOfficial
30 Jun 2021, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jun 2021, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team