1 reviews | Active since Apr 2015
Vodacom keeps me awake by telling me they ***** my data !!
Since last week Vodacom keeps me awake at night by sending sms` informing me about data left. This morning received an sms at 00h03 that data left was 13 Mb. Received another sms at 04h57 informing me that my data has been depleted.
Since last month my data just disappears and nobody can tell me why.
Due to hearing impairment, i use my phone exclusively for Whatsapp and sometimes for sms. and to read any emails ( few and far between).I use my Laptop with a contract data sim card for Any and All internernet activity , including sending emails.
My phone is set up to NOT update or download ANY updates/upgrades.
Therefor, Vodacom keeps me awake at night by telling me when they ***** my data !!
What a disgrace for a big company to feel the need to ***** from their customers !!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Good day,
As per our communication sent to you, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM