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Tanya B
1 reviews | Active since Jul 2019
12 Jan 2022, 13:11
Vodacom keeps deducting money
I have cancelled my router and have yet again been charged two months in a row without having the use of any data. My contract expired middle last year and it was on a month to month basis. All my queries are being ignored.
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Replies (4)
Vodacom's replyOfficial
12 Jan 2022, 14:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2022, 14:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tanya B's updateReviewer Update
12 Jan 2022, 16:42Due course? It's been months already
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Tanya B's update12 Jan 2022, 16:42
Reviewer Update
Due course? It's been months already
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Tanya B's updateReviewer Update
18 Jan 2022, 12:20I have received NO feedback and no response
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Tanya B's update18 Jan 2022, 12:20
Reviewer Update
I have received NO feedback and no response
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Tanya B's updateReviewer Update
19 Jan 2022, 14:37Still no response from VODACOM. there is absolutely no accountability. It is pure theft
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Tanya B's update19 Jan 2022, 14:37
Reviewer Update
Still no response from VODACOM. there is absolutely no accountability. It is pure theft