TL
Thato L
1 reviews | Active since May 2014
16 Sept 2020, 08:52
Vodacom keeps deducting insurance even though I have cancelled it
Vodacom, You keep deduction insurance money even though I have canceled the insurance with you. Please explain why? Every time I call in I am told that I should not worry, the money will not be deducted albeit it appears on the invoice.
Please reimburse my money.
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Vodacom's replyOfficial
16 Sept 2020, 08:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team