Vodacom keeps debiting my account after contract cancellation!
My contract of 24 months expired on October 2020. I phoned the cancellations department to make sure the contract was cancelled... Alas now on the 2nd December 2020, the debit order of R373 is still going off. Explain to me how if you cancel a contract, you are still being debited. This is pathetic.
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Vodacom's replyOfficial
02 Dec 2020, 09:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team