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IB
Ivan B

1 reviews | Active since Apr 2014

06 Sept 2022, 14:54

Vodacom keeps charging after cancelling!!!

I am still being billed for Fibre more than 3 months after cancellation! I have asked for this to stop, but nothing happened, and now I get an invoice again! I want a credit for this invoice and the previous months!!!!

0
Replies (3)
Vodacom
Vodacom's reply06 Sept 2022, 15:19
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
IB
Ivan B's update06 Sept 2022, 15:33
Reviewer Update
I hope your consultant is going to contact me with the credit for this...
and don't come with installation charges, because you didn't install jack
IB
Ivan B's update07 Sept 2022, 14:50
Reviewer Update
Why am being billed 4 months after cancellation???
every month since cancellation you have deducted money! this isn't on. and again you didn't install anything! everything was in place!