Vodacom keeps changing monthly bill
Bill keeps going up, I have a signed contract and they just keep pushing up their monthly bill? this is the 2nd time in one year. also cannot buy my 10gb bundles now u need to buy 18gb, they keep calling me daily to upgrade and I don’t want to so im wondering if they upgraded me without my approval.
extremely dishonest company.
I want answers
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Vodacom's replyOfficial
01 Apr 2024, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team