sS
sonjah S

1 reviews | Active since Apr 2017

16 Mar 2021, 10:37

Vodacom keeps billing me for numbers that are not in use and have been cancelled repeatedly!!!

I have cancelled 2 of my numbers with Vodacom for months, I am still billed for a number that hasn't been used in over 2 years. Shocking!

0
Replies (1)
Vodacom
Vodacom's reply16 Mar 2021, 11:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team