BM
Bontle M
1 reviews | Active since Jul 2014
13 Oct 2022, 11:17
Vodacom keeps billing me for a contract that ended 10 months ago!!!! ****
Vodacom won't stop billing me even though my contract ended in January. This is affection my credit score, I called multiple times to cancel the month to month subscription but every single month I get an invoice, not for the phone but for data and insurance which I've cancelled!! I dont even have the phone or sim card they are billing me for. This is some sort of a **** so that I keep paying and not affect my credit record. PLEASE STOP!!!!!!!!
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Replies (1)Vodacom's replyOfficial
13 Oct 2022, 12:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Oct 2022, 12:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
