1 reviews | Active since Jul 2016

16 Jul 2019, 06:06

Vodacom keeping phones unsecured

After numerous mails to Huawei regarding my phone's security updates which is months behind Huawei confirmed it's Vodacom withholding the updates. If you want your phone secure and up to date never take out a phone on a vodacom contract.

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Replies (1)
Vodacom
Vodacom's reply16 Jul 2019, 07:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team