VT
Vanessa T
1 reviews | Active since Jun 2013
29 Aug 2020, 10:19
Vodacom keeping MY information away causing me to loose my homeloan
I am so so so angry with Vodacom
I have been a LOYAL customer of Vodacom for years!!!!!!!!
You went and put a judgement on my name years ago and you never updated Experian. For 2 weeks now EVERY DAY I get promised to send me a settlement letter. And that just does not happen bit you are so quick to expect your money every month.
How hard can it be JUST to send me a settlement letter? This is pathetic service. You are making me lose my dream home.
The account number for the letter I***
Please assist!!!!!!!!!!!
Vanessa Theron ***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Aug 2020, 17:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Aug 2020, 17:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
