AT
Anne-Marie Theron
1 reviews | Active since Jul 2018
09 Aug 2021, 18:03
Vodacom keeping accounts in arears even after payment was made.
Once again please people DO NOT consider Vodacom as an option for contract deals. They keep contacting you to let you know your account is in arears and the amount that needs to be paid. Once paid they contact you again informing you of a new amount in arears. I have asked for a statement from last year January so I can see where it went into arears as I know I have been paying every month. I am still waiting for my statement. DO NOT ENTER INTO CONTRACTS WITH VODACOM!!!!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Aug 2021, 06:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Aug 2021, 06:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
