ZH
Zaid H

1 reviews | Active since Dec 2013

02 Jan 2016, 13:19

Vodacom keep *****ing from me.

On Friday 01/01/2016 Vodacom made a decision to debit my account twice. Over R2000 rand was debited by Vodacom. Now they say I will only get my money back on Monday 04/01/2016 by the earliest. A portion of my budget for new years weekend has been ****** by Vodacom. This isn't the first time Vodacom have done this to me. I have been a loyal client for well over a decade and have never missed a payment. I am so frustrated with Vodacome. Surely this is a breach of contract on their part. If I stoped paying my bill they would consider it a breach of Contract. I will seek legal advice in regards to this.

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 10:29
Official
Hello Zaid_Halim,

Thank you making us aware of this issue. Our billing and engineering division is in the process of resolving this matter.

We will make consultant with you in due course. We apologise for any inconvenience caused.

Regards
Consumer Website Team

Best regards,