MY
Maisie Y

1 reviews | Active since Jul 2017

14 Mar 2018, 08:11

VODACOM KEEP MY EXPIRED CONTRACT OPEN AND KEEPS CHARGING

DESPITE THIS EMAIL BELOW, MONTHS LATER THE MONTHLY BILL JUST KEEPS ROLLING AND THE SERVICE IS STILL NOT CLOSED EVEN THOUGH THE CONTRACT ENDED ON 1.2.18

From: Ngqonga, Monwabisi, Vodacom South Africa Sent: December 29, 2017 12:17 AM To: Maisie 1 Cc: srm Subject: RE: EC-0C8K-79YF - CLOSURE OF QC143366-8

Good day

Please be advised that an instruction has been sent to have the number cancelled immediately as per your request.

Regards

Monwabisi Ngqonga Executive Client Liaison Officer CEO’s Office Landline: +27 ********** Email: ********** Address Vodacom Commercial Park, 2nd Floor Best Network for Smartphones

0
Replies (1)
Vodacom
Vodacom's reply14 Mar 2018, 09:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team