NN
Naledi N
1 reviews | Active since Apr 2021
02 May 2024, 09:32
VODACOM KEEP FINISHING MY DATA AND NO ONE IS WILLING TO ASSIST
I buy data EVERYDAY and there’s no reason for such. There’s something that keeps eating up my data and I’m NOT SURE WHAT VODACOM IS DOING. I CALL AND NO ONE ASSISTS BESIDES A ROBOT OR MACHINE !! Can someone explain on the issue. I’m losing my my patience on this cause it’s been happening for quite some time now.
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Vodacom's replyOfficial
02 May 2024, 10:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 May 2024, 10:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team