mM
madelein M
1 reviews | Active since Oct 2012
01 Sept 2020, 06:45
Vodacom kansellasie n probleem
My ****rak het einde julie verval. Ek het n maand kennis gegee soos wat hulle verlang. Hulle het my belowe dat einde Julie my laasste debiet order sou wees. Daar het gister weer n bedrag afgegaan vir hulle nadat ek weer ges***el het toe hulle vir my n staat gestuur. Dit is ook onnodige bankkoste wat daarmee gepaard gaan. Doen hulle nie hulle werk ni of verstaan hulle nie engels nie? Sal nooit weer weer n ****rak by Vodacom uitneem ni. Was tien jaar by hulle. Het dit nou teruggeswaai na my rekening wat nog meer bankkoste beteken het.
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Replies (1)Vodacom's replyOfficial
01 Sept 2020, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
