1 reviews | Active since Jan 2017
VODACOM *** SERVICE
Hi, I signed up for a new contract with Vodacom on a Samsung s9. ever since I signed that contract the phone has been giving me problems. phone started having key problems and it came back fixed, I took it back the very same day I collected it with the network issues, phone not connecting to the network and doesn't want to install apps. I am now paying for something I don't have. Vodacom took it for repairs for the second time and it now a month and I still don't have the brand new device on my yet paying. Please help. I need a new device and not a repaired device, this device was sent back to the store with 7 working days. I will log a dispute with the consumer protection act and will take it from there. NO DEBIT ORDER WILL GO THRU. I WILL REVERSE IT.
Samsung reference: ********** 255
Vodacom reference: ********** 6
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Teboho,
As per our recent conversation.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised contact was made with Vodacom Woodmead who are attending to your query and they are in contact with you.
Feedback will be provided to you.
Warm regards,
Shad
Dear Teboho,
As per our recent conversation.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Kindly be advised contact was made with Vodacom Woodmead who are attending to your query and they are in contact with you.
Feedback will be provided to you.
Warm regards,
Shad
