1 reviews | Active since Nov 2016

17 Nov 2016, 14:08

Vodacom *** insurnace

<p>When taking out insurnace on a phone with any other service provider other than Vodacom you pay a reasonable excess when you loose or your phone gets ******. Vodacom have you pay 20% of the retail value of the phone. Whats the point of getting a phone with insurnace with Vodacom when they ask you to pay R1000's of rands to replace it. Definitely going to be moving to another provider where they not going to rip you off. So disapointed in Vodacom in how they rip people off. I will not be recommending you for anything in the near future.</p>

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2016, 15:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team