1 reviews | Active since Aug 2011
vodacom jut dont care
We have a business line and every time we call the business department and put in the number it says it's not a valid number and transfers you to the call centre. I have been transferred to 8 different people today and every single one said we can't help you- call the business department despite being told that I am unable to get through to them. The debit order date was changed to the 7th of the month and confirmed by the business department and we have been suspended again this month and it's only the 5th of the month.<br> How do I get re-connected, when I can't even call you and I've been into the stores filled out all the paperwork etc. etc. and wasted loads and loads of time only to be without a phone once again. Not to mention I will be charged a disconnection and reconnection fee for your error. It was the same with resetting the voicemail password which you have still not resolved but you didn't have a problem billing us for it !!!!! Your service is appalling !!!!<br>
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
LA, Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
LA, Vodacom Consumer Website Team
