vodacom just took my number away...

Item: Vodacom
Rating: 1
Author: Solly R

vodacom just took my number away....

no warnings no notifications ..... just whoosh gone....

and i asked. and vodacom sends me an email:

"Thank you for your email.

Kindly be advised that if a number is inactive for 90 consecutive days, regrettably it will not be reactivated as previously mentioned.

Have a pleasant day further.

Kind regards Vodacom Consumer Website Team"

So dismissive. So disrespectful. So annoying....

I want my number back.That number is connected to so many accounts...bank accounts etc ....

I want my number back please.......

Helpful (0)

Replies (1)

Vodacom's replyOfficial

17 May 2025, 11:03

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply17 May 2025, 11:03

Official