VODACOM JUST TOO ARROGANT

<p>09 Jan 2017</p> <p> </p> <p>THERE'S A SERVICE PROVIDER TAKING MONEY EVERYDAY ON MY VODACOM SIM CARD, I CALLED CALL CENTRE SEVERAL TIMES AND THEY KEEP SAYING THE SERVICE HAS BEEN STOPPED BUT I STILL LOOSE AIRTIME. ITS FUNNY VODACOM IS FAILING TO STOP SUCH SERVICES AND ALLOWS THEM TO KEEP *****ING FROM CUSTOMERS!!! SHOULDN'T YO PROTECT YOUR CUSTOMERS? THIS IS SO FRUSTRATING!!! EACH MONTH I LOSE OVER R200 OF MY AIRTIME</p> <p>--------------------------------------------------------------------------------------------------------------------------</p> <p>Vodacom Response Same Day Response</p> <p> </p> <p>Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p> <p>----------------------------------------------------------------------------------------------------------------------------------</p> <p>6 Days later no feedback, no call, no nothing!!! How naive of me to think that arrogant multibillion organization like vodacom will listen and respond to my little stupid proble!!! I just need to make peace with fact that I am losing airtime daily and nothing could be done about it until my contract end. BUT THANKS VODACOM!!! This shows how you value your clients</p>